Cancellation policy

Right of withdrawal for consumers

A consumer is any natural person who has entered into a legaltransaction for purposes which purposes which are predominantly neither commercial norprofessional activity can be attributed to you.

 

 

Cancellation policy

 

Right of withdrawal

You have the right, within fourteen days to revoke this contract without giving reasons. The revocation period is fourteen days from the day on which you or one of third party designated by you, who is not the carrier, receives the have taken possession of the goods or has.

 

To exercise your right of withdrawal, you must inform us:

 

Mont Gerrard GmbH

Breite Straße 8

04838 Eilenburg

Mail: info@montgerrard.com

 

by means of a unique Edeclaration (e.g. a letter sent by post sent by post, fax or e-mail) about your decision toto withdraw from this contract, inform us. To meet the withdrawal deadline, it is sufficient that you send the Mtification of the exercise of the right of revocation before the expiry of the revocation period.

 

Consequences of withdrawal

If you revoke this contract, we have to send you asall payments that we have received from you received from you, including the delivery costs (with thethe additional costs that costs resulting from the fact that you have chosen anotherthan the one offered by us, standard delivery offered by us), immediately and at the latest within fourteen days from the day on which the notification was received.of your revocation of this contract has been received by us. For this returnpayment we use the same means of payment that you used for the original transaction. transaction, unless something else has been expressly agreed with you; in case you will not be liable for you will be charged for this repayment.

 

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We may refuse repayment until we have received the goods.have received the goods back or until you have provided proof that you have received theyou have returned the goods depending on whichwhichever is the earlier. You have to return the goods immediately and in any case late.at the latest within fourteen days from the day on which you inform us of the revocation of this contract to us or to hand it over to us. The deadline is metif you return the goods before the the Friof fourteen days. You shall bear the direct costs of returning the goods.

You must pay for any loss in value of the goods.goods only if this loss in value is due to a loss of value that is necessary to check the condition, properties and funcmode of operation of the goods is due to handling of the goods which is not necessary for the purpose of